Rolos Salon
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PRIVACY POLICY

Effective Date: March 24, 2025

At Rolos Salon (“Rolos Salon,” “we,” “us,” or “our”), your privacy is important to us. We are committed to protecting the personal information we collect and maintaining transparency about how it is used and shared. This policy outlines our practices for collecting, using, and safeguarding your information.

1. Information We Collect

Personal Information Provided by You:

  • Contact Information: Name, email address, mailing address, phone number, and social media alias.
  • Profile Information: Username and password for your Rolos Salon account.
  • Service Preferences: Information about your hair type, treatment history, and preferred services.
  • Communication Data: Information exchanged during your communications with us.
  • Payment and Transactional Data: Credit card details, billing address, shipping address, and purchase history.
  • Marketing Preferences: Preferences regarding our communications, promotional activities, and event participation.
  • User-Generated Content: Comments, reviews, images, and videos posted on our website or social platforms.

Automatically Collected Information:

  • Device Information: IP address, browser type, device details, and general location.
  • Usage Information: Details about how you interact with our website and app, such as pages visited and time spent.
  • Cookies and Similar Technologies: Used to enhance your experience and analyze performance.

2. How We Use Your Information

We may use your information to:

  • Fulfill orders, manage appointments, and process payments.
  • Provide and improve our salon services, products, and digital experience.
  • Communicate about appointments, promotions, updates, and service reminders.
  • Personalize your customer experience.
  • Conduct market research and analyze service/product preferences.
  • Comply with legal requirements and protect against fraud.

3. Rolos Salon iOS App

When using our Rolos Salon iOS App, we collect and handle personal data in accordance with Apple’s App Store policies:

  • We do not collect data for tracking or advertising purposes.
  • The app functions as a mobile portal to your Rolos Salon customer dashboard.
  • All communication is encrypted via HTTPS.
  • We do not share personal information with third parties for marketing.
  • Login credentials are securely processed via our booking platform.

The Rolos Salon app does not access your location, camera, microphone, contacts, or other device sensors.

4. Sharing Your Information

We may share your personal information with:

  • Service Providers: For payment processing, hosting, analytics, or customer service.
  • Business Partners: Joint marketing partners or event co-sponsors.
  • Legal Authorities: When required by law or to protect our rights.
  • Business Transfers: In the event of a merger, acquisition, or asset sale.

5. Your Choices

  • Marketing Communications: Opt-out via email links or by contacting us.
  • Cookies: Adjust your browser settings to refuse cookies.
  • SMS Alerts: Text STOP to unsubscribe.

6. California Residents (CCPA)

  • Know what personal information is collected.
  • Request deletion of your information.
  • Opt-out of the sale of personal information (we do not sell data).
  • Not be discriminated against for exercising your rights.

7. Security

We apply industry-standard security measures to protect your personal data. However, no system is completely secure.

8. Children’s Privacy

We do not knowingly collect data from children under 16 years of age.

9. Changes to This Policy

We may update this policy as needed. The revised version will be posted with an updated effective date.

10. Contact Us

For questions or concerns, contact:

📧 Email: help@rolossalon.com

📞 Phone: 919-377-1046

Last updated: March 24, 2025